Fair use policy
The usage limits that keep performance fair for every customer on shared hardware and network capacity.
Last updated 7 October 2026
VPS and web hosting services run on shared hardware and network capacity. This policy sets the usage limits that keep performance fair for every customer. Exceeding them may lead to throttling, a request to reduce usage, or suspension when platform stability is at risk.
1. VPS
CPU
Sustained high CPU use slows neighboring servers. If a VPS averages over 85% CPU for 1 hour, it is automatically limited to 50% of its allocated cores for 3 hours. The limit lifts after that window and reapplies if the average stays high. Plans sold with dedicated cores are exempt.
Disk I/O
We do not set fixed disk limits on VPS plans. If a server causes heavy I/O wait on its host node, we may cap its disk throughput until usage returns to normal.
Cryptocurrency
Cryptocurrency mining is prohibited on all services. Other blockchain workloads, such as running a full node, need approval by support ticket before deployment.
2. Web hosting
Permitted use
Web hosting accounts are for serving websites and their email. They may not be used for backups, general file storage, personal media libraries, file-sharing sites, or download mirrors, even on plans marketed as unlimited or unmetered.
Resource limits
Each plan's CPU, memory, and process limits appear on its product page. Accounts also have these default limits:
| Resource | Default limit |
|---|---|
| Disk I/O speed | 100 MB/s |
| IOPS | 1,024 |
| Inodes (files and folders) | 250,000 |
| Outbound email | 200 messages per hour per account |
| Cron job frequency | Once every 5 minutes |
| Single database size | 2 GB |
Open a ticket if you need a higher limit. Addon domains and sub-accounts are not capped, but heavy use counts against your resource limits.
Excessive usage
If an account uses more resources than is reasonable for shared hosting, we will open a ticket asking you to reduce it or upgrade. If usage threatens server stability, we may suspend the account immediately.
3. Network
Bandwidth
Plans list a monthly bandwidth allowance. On plans marketed as unmetered, keep monthly transfer under about 20 TB. We contact customers whose usage is excessive relative to their plan price before taking action.
Port speed
Ports are shared and burst to the advertised speed, which is 1 Gbps or 10 Gbps depending on the region. Sustained throughput should stay under these levels at the 95th percentile:
- 1 Gbps ports: 100 Mbps
- 10 Gbps ports: 1 Gbps
We may throttle services with consistently heavy or abusive traffic. Only plans labeled as dedicated bandwidth guarantee reserved capacity.
4. Changes
We may update this policy at any time. We will email notice of material changes.
Related pages: terms of service, acceptable use policy and service level agreement.